Frequently asked questions

PRODUCTS AND INGREDIENTS

Is Dabi’s INNER OUTER CARE programs intended for women over 30?

Our focus is on women who are entering the mature period of their lives, around the age of 30, but DABI’A INNER OUTER CARE products are designed to be used by both younger and older women, depending on their needs. Our Dabi’a INNER OUTER CARE programs, consisting of cosmetics and dietary supplements, have been designed to stimulate the body to regenerate itself, in order to delay the symptoms of the passage of time. Some of our products can be particularly helpful for women entering the menopausal transition, who experience changes that affect their well-being, beauty, health, comfort of life and daily functioning. In other words, our products are designed for all women who want to tame their ever-changing body and plan to live to the fullest of their abilities regardless of the passage of time, effectively supplementing their daily diet and care.

Do your cosmetics and supplements for women contain natural ingredients?

Yes. We try to ensure that both our cosmetics and women’s supplements contain mainly natural ingredients, which is why most of our products usually contain > 98% natural ingredients. When developing compositions and formulations, we are guided by the principle of selecting natural ingredients with scientifically proven effects.

Are your cosmetics and dietary supplements for women vegan?

Yes. We try to ensure that the vast majority of both dietary supplements and cosmetics do not contain ingredients of animal origin. In our offer you will never find any ingredient tested on animals.

Have your preparations been tested?

Yes. Our products undergo standard tests before being introduced to the market. We also verify their origin and purity at the stage of purchasing ingredients for our products. The plants where they are manufactured operate based on the standards and requirements of quality systems in accordance with ISO 9001:2015, HACCP and GMP.

Do your products have scientifically proven effects?

We compose our products from ingredients that have scientific confirmation of their effects. We analyze and use a number of scientific publications and studies conducted in university and research centers around the world. We analyze and take into account clinical and scientific studies conducted by manufacturers of our product ingredients, which document and confirm their effectiveness. The composition of our compositions is supervised by a team of suitably qualified and experienced specialists.

What are capsules in dietary supplements made of?

The capsules are made of cellulose and are vegan.

How long should you use INNER OUTER CARE programs?

Depending on the needs, the program used and its individual products as well as individual reactions to a given product. In some people the effects may appear earlier, in others a little later. According to the conducted studies, the effects may be felt after a month of use. It is worth using a given program for at least 3 months to feel its full effects.

How long should you continue taking supplements?

It depends on your needs, lifestyle, daily diet and individual body reactions, because each body is different. We recommend that you continue using supplements as a supplement to your daily diet for a period of 3 to 6 months. After this time, it is worth taking a 1-month break, and you can also consult your doctor and if there are no contraindications, continue taking supplements. Always read the label and follow the recommendations. Do not use if you are allergic to any of the ingredients. If you experience any adverse symptoms, discontinue use and consult your doctor.

How should you take supplements?

Follow the instructions on the packaging. Our supplements do not require taking with a meal, we recommend taking 1 hour after a meal. It is best to drink water. Swallow the capsules whole – do not open or chew the capsules. Can be used at any time of day, except for the Calm & Sleep Balancing Formula dietary supplement, which should be taken 30 minutes before bed.

Are your supplements recommended for breastfeeding women?

Our supplements are not intended and are not recommended for pregnant or breastfeeding women.

Are your products manufactured in Poland?

Yes, all our products are manufactured in Poland, but many of the ingredients they are made of are manufactured abroad. However, we do not rule out the possibility of manufacturing outside our country, especially in European Union countries, if necessary.

How to sort packaging after using products?

Please throw away product boxes and shipping boxes in the blue paper bin. After peeling off the label, throw supplement bottles into the green glass bin, as well as glass jars, pipettes and glass cosmetic bottles. Throw supplement and cosmetic caps into the yellow plastic and metal bin. The filler in the shipment is a product that degrades in water, so you can dissolve it and water your plants.

PURCHASES, SHIPPING AND RETURNS

Can I make purchases without logging in?

Yes. This is how you can shop.

Do I have to purchase the program instead of individual products?

No. We allow you to buy any products in any quantities, but we recommend buying Dabi’a INNER OUTER CARE programs because by following this principle, you can take care of yourself more effectively by using a product that supports your body from the inside and a product that complements this action from the outside. Also remember that we reward the purchase of the Dabi’a INNER OUTER CARE program with a lower price of -10%

What payment methods are available?

You can choose from many payment methods via the PayU and AutoPay payment platforms – including BLIK, fast online transfers and Apple Pay, Google Pay digital wallets, as well as traditional transfers. Additionally, via the PayU payment platform, we provide payments by VISA and MASTER CARD as well as the option of deferred payments for 30 days in the PayPo system (buy now pay in 30 days). We do not offer cash on delivery.

Do you ship internationally?

The answer is both YES and NO. NOT yet through the www.dabia.eu store system (we are working on making this option available in the near future). YES – currently, we send goods ordered abroad by courier only within the territory of the European Union for orders placed at the e-mail address: kontakt@dabia.eu.

Can I return ordered products?

Yes. You have the right to return. We accept returns up to 14 days after receiving the package. Prepare the unused product for return and send it to our returns address, make sure it is not damaged during shipping and that we receive your return within 14 days. Please keep the proof of postage and do not throw it away until the return has been accepted by us. Your return will be processed within 14 days from the date of receipt. Please read the WITHDRAWAL TERMS AND CONDITIONS, which you can find here.

What is the standard order processing time?

We process orders on working days. If you place an order by 11:00, we will complete, pack and ship the same day, but if you place an order after 11:00, the shipment will be sent the next working day. Therefore, the order processing time may take from 1 to 2 working days from the moment it leaves our warehouse.