{"id":8904,"date":"2025-05-09T11:39:48","date_gmt":"2025-05-09T09:39:48","guid":{"rendered":"https:\/\/dabia.eu\/statute\/"},"modified":"2025-05-19T15:44:06","modified_gmt":"2025-05-19T13:44:06","slug":"statute","status":"publish","type":"page","link":"https:\/\/dabia.eu\/en\/statute\/","title":{"rendered":"Statute"},"content":{"rendered":"<div class=\"wp-block-group col-full\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>\u00a71. Definitions used in these Terms and Conditions&nbsp;<\/p>\n\n<p>Customer shall mean a natural person, a legal person or an organizational unit without legal&nbsp; personality, which is granted legal capacity by generally applicable law, who enters into an&nbsp; agreement for the provision of a Service with the Seller.&nbsp;<\/p>\n\n<p>Customer Account shall mean a panel that enables the Customer to manage their orders via&nbsp; the Store, provided that the Customer has registered and logged in.&nbsp;<\/p>\n\n<p>Consumer shall mean a Customer who is a natural person and concludes an agreement for a&nbsp; purpose not directly related to their business or professional activity.&nbsp;<\/p>\n\n<p>Shopping Cart shall mean a functionality of the Store that allows the Customer to compile&nbsp; Goods for an order.&nbsp;<\/p>\n\n<p>Parcel Locker shall mean an automated deposit box or postal terminal used for collecting&nbsp; parcels containing Goods.&nbsp;<\/p>\n\n<p>Entrepreneur with Consumer Rights shall mean a Customer who is an entrepreneur placing an&nbsp; order for Goods related to their business activity, but which are not of a professional nature for&nbsp; that entrepreneur, in accordance with applicable law, in particular as determined by the subject&nbsp; of their business activity under the provisions on the Central Registration and Information on&nbsp; Business Activity.&nbsp;<\/p>\n\n<p>Carrier shall mean an entity providing services of delivery of Goods in cooperation with the&nbsp; Seller.&nbsp;<\/p>\n\n<p>Terms and Conditions shall mean this document which sets out the contractual terms for the&nbsp; provision of Services by electronic means by the Seller to Customers via the Store. Store shall mean the shop operated by the Seller via the website available on the Internet at&nbsp; the address: dabia.eu.&nbsp;<\/p>\n\n<p>Seller shall mean the company Horizon Medical Concept sp. z o.o., with its registered office at&nbsp; 87 Grzybowska Street, 00-844 Warsaw, entered in the Register of Entrepreneurs of the National&nbsp; Court Register under KRS number 0000374166, NIP 5242725459, and REGON 142741114,&nbsp; being the service provider, administrator, and owner of the Store. The Seller can be contacted&nbsp; by phone at +48 880 687 099 and by e-mail at kontakt@dabia.eu.&nbsp;<\/p>\n\n<p>Sale shall mean a service of selling Goods provided by the Seller to the Customer, consisting&nbsp; of the Seller\u2019s obligation to transfer ownership of the Goods to the Customer and deliver them,&nbsp; and the Customer\u2019s obligation to accept the Goods and pay the specified price to the Seller.&nbsp;<\/p>\n\n<p>Goods shall mean any item presented within the Store by the Seller for the purpose of Sale. Service shall mean a service provided by the Seller to the Customer under an agreement&nbsp; concluded between the parties via the Store. The agreement is concluded as part of an&nbsp; organized system for concluding contracts at a distance, without the simultaneous physical&nbsp; presence of the parties.&nbsp;<\/p>\n\n<p>\u00a72. General Provisions&nbsp;<\/p>\n\n<p>1. The Seller provides Services in accordance with these Terms and Conditions and the&nbsp; provisions of generally applicable law.<\/p>\n\n<p>2. The online Store is available at dabia.eu.&nbsp;<\/p>\n\n<p>3. The Seller can be contacted:&nbsp;<\/p>\n\n<p>1. by post: Horizon Medical Concept sp. z o.o., 87 Grzybowska Street, 00-844&nbsp; Warsaw,&nbsp;<\/p>\n\n<p>2. by e-mail: kontakt@dabia.eu,&nbsp;<\/p>\n\n<p>3. by phone: +48 880 687 099.&nbsp;<\/p>\n\n<p>4. The Seller makes these Terms and Conditions available on the Store\u2019s website and may&nbsp; also make them available in the Customer Account or attach them to e-mail messages&nbsp; containing declarations of acceptance of Customers\u2019 offers. Customers may at any time&nbsp; access the Terms and Conditions, record them, and obtain and reproduce them by&nbsp; printing or saving them on a data carrier.&nbsp;<\/p>\n\n<p>5. The information presented on the Store\u2019s website does not constitute an offer by the&nbsp; Seller within the meaning of Article 66 of the Civil Code, but only an invitation for&nbsp; Customers to submit offers to conclude a contract, in accordance with Article 71 of the&nbsp; Civil Code.&nbsp;<\/p>\n\n<p>6. In order to use the Store, the Customer must have a device with Internet access, a&nbsp; correctly configured web browser (in the current or immediately preceding version of&nbsp; Microsoft Edge, Mozilla Firefox, Google Chrome, Safari or Opera) with JavaScript&nbsp; enabled, as well as an active and properly configured e-mail account.&nbsp;<\/p>\n\n<p>\u00a73. Customer Account Registration&nbsp;<\/p>\n\n<p>1. The agreement for the provision of the Customer Account Service is concluded for an&nbsp; indefinite period upon the Seller\u2019s confirmation of the Customer Account registration.&nbsp;<\/p>\n\n<p>2. The subject of this Customer Account Service is to provide the Customer with access to&nbsp; the Customer Account panel, enabling, among other things, management of the&nbsp; Customer\u2019s data and orders.&nbsp;<\/p>\n\n<p>3. To create a Customer Account, you must voluntarily and free of charge register by&nbsp; completing and submitting the registration form made available on the Store\u2019s website.&nbsp;<\/p>\n\n<p>4. Correct completion of the registration form requires filling in all mandatory and any&nbsp; optional fields with true, complete, and accurate data or information concerning the&nbsp; Customer.<\/p>\n\n<p>5. Before submitting the registration form, by selecting the appropriate checkbox, the&nbsp; Customer should declare that they have read and accept these Terms and Conditions.&nbsp;<\/p>\n\n<p>6. Submission of the registration form to the Seller is carried out via the Store\u2019s&nbsp; functionality.&nbsp;<\/p>\n\n<p>7. Use of the Customer Account is possible after its creation and subsequent login using&nbsp; the correct login credentials.&nbsp;<\/p>\n\n<p>8. Sharing Customer Account access credentials with third parties or creating multiple&nbsp; Customer Accounts by one Customer is prohibited.&nbsp;<\/p>\n\n<p>9. The Customer may terminate the agreement for the provision of the Customer Account&nbsp; Service at any time and without giving any reason, using the functionality of the Account&nbsp; or by sending a declaration to the Seller (e.g., via e-mail or post).&nbsp;<\/p>\n\n<p>10. The Seller may terminate the Customer Account Service agreement at any time and&nbsp; without giving any reason, with a 14-day notice period, while respecting the Customer\u2019s&nbsp; rights acquired prior to termination.&nbsp;<\/p>\n\n<p>\u00a74. Basic Store Functionalities&nbsp;<\/p>\n\n<p>1. The Seller enables Customers, via the Store, to browse the information published in the&nbsp; Store. Use of the Service ends when the Customer closes the Store\u2019s web page.&nbsp;<\/p>\n\n<p>2. The Seller provides Customers with the following basic Store functionalities: 1. access to a Goods search engine,&nbsp;<\/p>\n\n<p>2. access to promotional presentations of Goods on social media.&nbsp;<\/p>\n\n<p>3. To search for Goods in the Store, the Customer must enter the desired keywords into&nbsp; the Store\u2019s search bar and confirm. This functionality allows searching the Store\u2019s&nbsp; catalogue using the keywords provided. Additionally, it may support advanced search by&nbsp; selected criteria.&nbsp;<\/p>\n\n<p>4. To print a promotional presentation of Goods, the Customer must use the print&nbsp; functionality for the promotional presentation. Use of this functionality requires a&nbsp; connected and properly configured printer.&nbsp;<\/p>\n\n<p>\u00a75. Orders Placed via the Store<\/p>\n\n<p>1. Orders for Goods may be placed via the Store\u2019s website 24 hours a day, 7 days a week,&nbsp; using the Shopping Cart function.&nbsp;<\/p>\n\n<p>2. After compiling the list of Goods in the Shopping Cart, the Customer proceeds to order&nbsp; confirmation.&nbsp;<\/p>\n\n<p>3. To place an order, the Customer should follow the on-screen instructions displayed on&nbsp; the Store\u2019s pages.&nbsp;<\/p>\n\n<p>4. While placing the order, the Customer is obliged to:&nbsp;<\/p>\n\n<p>1. provide all data marked as mandatory. Failure to provide such data will prevent&nbsp; completion of the order;&nbsp;<\/p>\n\n<p>2. select a payment method and delivery option.&nbsp;<\/p>\n\n<p>5. Placing the order is preceded by the display, in the Shopping Cart, of the total order&nbsp; price including taxes and ancillary costs, in particular delivery and payment costs.&nbsp;<\/p>\n\n<p>6. An order is placed by clicking the appropriate button in the Shopping Cart and&nbsp; constitutes the Customer\u2019s offer to conclude a Sales Agreement for the Goods included&nbsp; in the order.&nbsp;<\/p>\n\n<p>7. Before submitting the order form, by selecting the proper checkbox, the Customer&nbsp; should declare that they have read and accept these Terms and Conditions.&nbsp;<\/p>\n\n<p>8. Acceptance of the Customer\u2019s offer by the Seller, subject to the change referred to in the&nbsp; preceding point, is deemed a new offer requiring acceptance by the Customer for the&nbsp; Sales Agreement to be concluded.&nbsp;<\/p>\n\n<p>9. If the Customer submits an order form containing Goods that are not in stock at the time,&nbsp; the Seller shall inform the Customer electronically of that fact. Confirmation of&nbsp; unavailability of a given Good by the Seller shall take place by sending an e-mail without&nbsp; undue delay.&nbsp;<\/p>\n\n<p>10. Confirmation of order acceptance by the Seller shall take place by sending an e-mail&nbsp; without undue delay. This message shall include the terms of the concluded Sales&nbsp; Agreement and the data provided by the Customer in the order form, enabling the&nbsp; detection of any errors. In case of any error, the Customer may notify the Seller by e mail, indicating the correct data.&nbsp;<\/p>\n\n<p>11. Confirmation of order acceptance is equivalent to the Seller\u2019s acceptance of the&nbsp; Customer\u2019s offer to conclude a Sales Agreement.<\/p>\n\n<p>\u00a76. Sale&nbsp;<\/p>\n\n<p>1. The Seller provides the distance Sales Service of Goods to Customers.&nbsp;<\/p>\n\n<p>2. Goods available in the Store are presented in the current assortment on the Store\u2019s&nbsp; website. The specification, composition and distinctive features of each Good are&nbsp; provided in the Good\u2019s description in the Store.&nbsp;<\/p>\n\n<p>3. The subject of the Sales Agreement shall consist of the Seller\u2019s obligation to transfer&nbsp; ownership of the Goods to the Customer and their delivery, and the Customer\u2019s&nbsp; obligation to collect the Goods and pay the price for the Goods.&nbsp;<\/p>\n\n<p>4. The Seller reserves the right to conduct promotional campaigns, involving in particular a&nbsp; reduction in the price of Goods or Services until a specified date or until the stock of&nbsp; Goods subject to the promotion is exhausted.&nbsp;<\/p>\n\n<p>5. By concluding the Sales Agreement, the Seller undertakes to deliver to the Customer&nbsp; Goods free from defects.&nbsp;<\/p>\n\n<p>6. The Sales Agreement is concluded at the moment of confirmation of acceptance of the&nbsp; Customer\u2019s order by the Seller.&nbsp;<\/p>\n\n<p>7. The Sales Agreement shall be concluded in the Polish language and in accordance with&nbsp; these Terms and Conditions.&nbsp;<\/p>\n\n<p>\u00a77. Delivery&nbsp;<\/p>\n\n<p>1. Delivery of physical Goods takes place:&nbsp;<\/p>\n\n<p>1. if the Customer selects carrier delivery, to the address provided by the Customer;&nbsp;<\/p>\n\n<p>2. if the Customer selects parcel locker delivery, to the parcel locker chosen by the&nbsp; Customer.&nbsp;<\/p>\n\n<p>2. Deliveries are made within the territory of the Republic of Poland, Germany, Czech&nbsp; Republic, Netherlands, France, Spain, Italy, United Kingdom, Switzerland, and Norway.&nbsp;<\/p>\n\n<p>3. Detailed information on delivery costs and methods is published on the Store\u2019s website,&nbsp; and the Customer is informed of these during the order process.&nbsp;<\/p>\n\n<p>4. For orders placed on a business day by 11:00 AM, order processing and dispatch occur&nbsp; on the same day.&nbsp;<\/p>\n\n<p>5. For orders placed on a business day after 11:00 AM, as well as orders placed on&nbsp; Saturdays, Sundays, or public holidays, processing and dispatch occur on the next&nbsp;<\/p>\n\n<p>business day.&nbsp;<\/p>\n\n<p>6. The delivery time to the Customer is 10 business days, unless a shorter period is&nbsp; specified in the Good\u2019s description or during the order process.&nbsp;<\/p>\n\n<p>7. For prepayment orders, the dispatch time runs from the date of payment credit to the&nbsp; Seller\u2019s bank account.&nbsp;<\/p>\n\n<p>8. In all payment variants, Goods will be dispatched only after payment has been received&nbsp; in full.&nbsp;<\/p>\n\n<p>9. Confirmation of dispatching Goods to the Carrier may be made by sending an e-mail to&nbsp; the Customer\u2019s e-mail address.&nbsp;<\/p>\n\n<p>10. The risk of accidental loss or damage to the Goods passes to the Consumer upon&nbsp; delivery of the Goods to the Consumer.&nbsp;<\/p>\n\n<p>11. If the Customer chooses carrier delivery, it is recommended that the Customer inspects&nbsp; the parcel in the presence of the Carrier.&nbsp;<\/p>\n\n<p>12. If damage to the parcel is noted, we recommend filing a claim directly with the Carrier\u2014 preferably documenting the parcel\u2019s condition with a protocol signed by the Carrier\u2014or&nbsp; contacting the Seller. For parcel locker deliveries, we recommend showing the damage&nbsp; on the locker\u2019s monitoring camera, placing the damaged, unopened parcel back into the&nbsp;&nbsp;<\/p>\n\n<p>same locker compartment, and closing it per on-screen instructions, then filing a claim&nbsp; with the parcel locker operator or the Seller.&nbsp;<\/p>\n\n<p>\u00a78. Payments&nbsp;<\/p>\n\n<p>1. The payment amount for the Sale is determined based on the price list of Goods&nbsp; available on the Seller\u2019s website at the time of the order.&nbsp;<\/p>\n\n<p>2. The prices shown in the Store\u2019s website for each Good are gross prices in Polish zloty&nbsp; and include any applicable taxes, but do not include delivery or payment method costs.&nbsp;<\/p>\n\n<p>3. Transaction and delivery costs are borne by the Customer, subject to the following&nbsp; provision.&nbsp;<\/p>\n\n<p>4. For orders whose total value exceeds PLN 300 gross, the Seller covers the delivery&nbsp; costs to the Customer.&nbsp;<\/p>\n\n<p>5. The total order price displayed in the Shopping Cart before placing the order, after&nbsp; choosing delivery and payment methods, includes the price for the Goods, applicable&nbsp;<\/p>\n\n<p>taxes, and all ancillary costs, in particular delivery and transaction costs. 6. The Seller enables the following payment methods for the Sales Service: 1. bank transfer to the Seller\u2019s bank account;&nbsp;<\/p>\n\n<p>2. electronic transfer to the Seller\u2019s bank account via an external payment operator;&nbsp;<\/p>\n\n<p>3. payment card via an external payment operator (including Visa, Visa Electron,&nbsp; Mastercard, MasterCard Electronic, Maestro);&nbsp;<\/p>\n\n<p>4. BLIK via an external payment operator;&nbsp;<\/p>\n\n<p>5. deferred electronic transfer to the Seller\u2019s bank account via an external payment&nbsp; operator, under the operator\u2019s terms.&nbsp;<\/p>\n\n<p>7. The Seller uses external payment operators:&nbsp;<\/p>\n\n<p>1. the Autopay system by Autopay S.A., with registered office at Powsta\u0144c\u00f3w&nbsp; Warszawy 6, 81-718 Sopot, registered in KRS under 0000320590, NIP&nbsp; 5851351185, REGON 191781561;&nbsp;<\/p>\n\n<p>2. the PayU system by PayU S.A., with registered office at Grunwaldzka 182, 60- 166 Pozna\u0144, registered in KRS under 0000274399, NIP 7792308495, REGON&nbsp; 300523444;&nbsp;<\/p>\n\n<p>3. the PayPo system by PayPo Sp. z o.o., with registered office at Domaniewska&nbsp; 39, 02-672 Warsaw, registered in KRS under 0000575158, NIP 5213705997,&nbsp; REGON 362485126;&nbsp;<\/p>\n\n<p>4. the Stripe system by Stripe Payments Sp. z o.o., with registered office at&nbsp; Wary\u0144skiego 3A, 00-645 Warsaw, registered in KRS under 0000937028, NIP&nbsp; 7011062474, REGON 520642121.&nbsp;<\/p>\n\n<p>8. The Customer is obliged to make payment:&nbsp;<\/p>\n\n<p>1. at the time of placing the order \u2013 for methods processed via an external payment&nbsp; operator;&nbsp;<\/p>\n\n<p>2. within 7 days \u2013 for bank transfer;&nbsp;<\/p>\n\n<p>3. within 30 days \u2013 for deferred payment methods via an external payment&nbsp; operator.<\/p>\n\n<p>9. Refunds by the Seller shall be made promptly, no later than 14 days from the date the&nbsp; reason for refund arises, in the cases of:&nbsp;<\/p>\n\n<p>1. withdrawal from the agreement by the Consumer;&nbsp;<\/p>\n\n<p>2. the Seller\u2019s recognition of a claim under a complaint in whole or in part, pursuant&nbsp; to applicable law.&nbsp;<\/p>\n\n<p>10. Refunds shall be made using the same payment method used by the Customer in the&nbsp; original transaction, unless the Customer agrees to another method that does not incur&nbsp; costs for them.&nbsp;<\/p>\n\n<p>11. The Seller is not obliged to refund any additional delivery costs incurred by the Customer&nbsp; if the Customer chose a delivery method other than the least expensive standard&nbsp; method offered by the Seller.&nbsp;<\/p>\n\n<p>\u00a79. Newsletter&nbsp;<\/p>\n\n<p>1. The Seller enables subscription to a newsletter containing commercial information, sent&nbsp; to the Customer\u2019s e-mail address.&nbsp;<\/p>\n\n<p>2. To subscribe, the Customer must use the appropriate newsletter activation field in the&nbsp; registration form or another form provided on the Store\u2019s website.&nbsp;<\/p>\n\n<p>3. Correct newsletter subscription requires providing the Customer\u2019s e-mail address.&nbsp; Provision of this data is voluntary but necessary to receive the newsletter.&nbsp;<\/p>\n\n<p>4. Unsubscribing from the newsletter can be done at any time and without giving a reason,&nbsp; using the Store\u2019s functionality, the unsubscribe link in the newsletter message, or by&nbsp; sending a declaration to the Seller (e.g., via e-mail or post).&nbsp;<\/p>\n\n<p>\u00a710. Complaints \u2013 Non-Conformity of Service with the Agreement&nbsp;<\/p>\n\n<p>1. This Article concerns complaints submitted due to non-conformity of the provided&nbsp; Service with the agreement.&nbsp;<\/p>\n\n<p>2. Complaints may be submitted for non-conformity of the Service with the agreement,&nbsp; pursuant to applicable law, in particular pursuant to Article 43b et seq. of the Consumer&nbsp; Rights Act of 30 May 2014.&nbsp;<\/p>\n\n<p>3. A complaint may be submitted by post or e-mail to the Seller\u2019s address. It may be&nbsp; submitted using the form annexed to these Terms and Conditions, but this is not&nbsp; mandatory.<\/p>\n\n<p>4. In the complaint, it is recommended to include:&nbsp;<\/p>\n\n<p>1. the Consumer\u2019s contact details for response and correspondence;&nbsp;<\/p>\n\n<p>2. the Consumer\u2019s bank account number for refund, if applicable;&nbsp;<\/p>\n\n<p>3. a description of the problem and the Consumer\u2019s identifying data.&nbsp;<\/p>\n\n<p>5. If the complaint concerns Goods that are physical items, the Consumer must deliver or&nbsp; send the complained Goods to: Pop\u0142awska Group Sp. J., ul. Clareny 2, Wilczyce, 51-361&nbsp; Wroc\u0142aw, at the Seller\u2019s expense.&nbsp;<\/p>\n\n<p>6. The Seller shall consider complaints within 14 days of their submission.&nbsp;<\/p>\n\n<p>7. The Seller shall inform the Consumer of the complaint resolution by e-mail or standard&nbsp; mail, depending on the Consumer\u2019s preference or the method of submission.&nbsp;<\/p>\n\n<p>8. If the complaint concerns Goods that, after consideration, are to be returned to the&nbsp; Consumer, the Seller shall, at its expense, deliver or send the Goods to the Consumer\u2019s&nbsp; address.&nbsp;<\/p>\n\n<p>9. Refunds in connection with a complaint shall be made via bank transfer or postal order,&nbsp; according to the Consumer\u2019s preference.&nbsp;<\/p>\n\n<p>\u00a711. Complaints \u2013 Statutory Warranty (R\u0119kojmia)&nbsp;<\/p>\n\n<p>1. This Article concerns complaints lodged under the statutory warranty for defects.&nbsp;<\/p>\n\n<p>2. Complaints under the statutory warranty may be submitted for a period of 2 years from&nbsp; the date of delivery of the Goods.&nbsp;<\/p>\n\n<p>3. A complaint may be submitted by post or e-mail to the Seller\u2019s address. Submission via&nbsp; the form annexed to these Terms and Conditions is permitted but not mandatory.&nbsp;<\/p>\n\n<p>4. In the complaint, it is recommended to include:&nbsp;<\/p>\n\n<p>1. the Consumer\u2019s contact details for response and correspondence;&nbsp;<\/p>\n\n<p>2. the Consumer\u2019s bank account number for any refund, if applicable;&nbsp;<\/p>\n\n<p>3. a description of the defect and the Consumer\u2019s identifying data.&nbsp;<\/p>\n\n<p>5. If the complaint concerns physical Goods, the Consumer must deliver or send the&nbsp; complained Goods to: Pop\u0142awska Group Sp. J., ul. Clareny 2, Wilczyce, 51-361&nbsp;<\/p>\n\n<p>Wroc\u0142aw, at the Seller\u2019s expense.&nbsp;<\/p>\n\n<p>6. The Seller shall consider statutory warranty complaints within 14 days of receipt.&nbsp;<\/p>\n\n<p>7. The Seller shall inform the Consumer of the resolution by e-mail or standard mail,&nbsp; depending on the Consumer\u2019s chosen method of submission.&nbsp;<\/p>\n\n<p>8. If the complaint results in replacement Goods, the Seller shall, at its expense, deliver or&nbsp; send the replacement Goods to the Consumer\u2019s address.&nbsp;<\/p>\n\n<p>9. Any refunds in connection with the statutory warranty complaint shall be made by bank&nbsp; transfer or postal order, according to the Consumer\u2019s preference.&nbsp;<\/p>\n\n<p>\u00a712. Out-of-Court Complaint Resolution and Redress&nbsp;<\/p>\n\n<p>1. The Consumer has the following out-of-court options for complaint resolution and&nbsp; redress:&nbsp;<\/p>\n\n<p>1. lodging a request to resolve the dispute arising from the Sales Agreement with a&nbsp; permanent consumer arbitration court operating at the Trade Inspection, whose&nbsp; address can be determined via the Office of Competition and Consumer&nbsp;&nbsp;<\/p>\n\n<p>Protection website;&nbsp;<\/p>\n\n<p>2. lodging a request for mediation with the provincial inspector of the Trade&nbsp; Inspection, whose address can be found via the Office\u2019s website;&nbsp;<\/p>\n\n<p>3. seeking assistance from a county or municipal consumer ombudsman or a&nbsp; consumer-protection organisation;&nbsp;<\/p>\n\n<p>4. filing a complaint via the EU\u2019s online dispute resolution platform (ODR) at http:\/\/ec.europa.eu\/consumers\/odr\/, pursuant to Regulation (EU) No 524\/2013 of&nbsp; 21 May 2013.&nbsp;<\/p>\n\n<p>2. Detailed information on these procedures and access rules is available at the offices and&nbsp; websites of the bodies listed above.&nbsp;<\/p>\n\n<p>3. A list of entities and institutions handling out-of-court consumer dispute resolution, along&nbsp; with detailed information, is available on the Office of Competition and Consumer&nbsp; Protection\u2019s website.&nbsp;<\/p>\n\n<p>\u00a713. Right of Withdrawal from the Agreement&nbsp;<\/p>\n\n<p>1. A Customer who is a Consumer or an Entrepreneur with Consumer Rights may withdraw&nbsp; from the agreement, including the Sales Agreement, without giving any reason within 14&nbsp;<\/p>\n\n<p>days, subject to the exceptions detailed in the withdrawal instruction annexed to these&nbsp; Terms and Conditions.&nbsp;<\/p>\n\n<p>2. The right of withdrawal does not apply, inter alia, to agreements for the sale of: 1. Goods liable to deteriorate rapidly or having a short shelf life;&nbsp;<\/p>\n\n<p>2. Goods delivered in sealed packaging which cannot be returned once opened for&nbsp; reasons of health protection or hygiene, if the packaging has been unsealed after&nbsp; delivery;&nbsp;<\/p>\n\n<p>3. Goods which, after delivery, have been inseparably mixed with other items due to&nbsp; their nature.&nbsp;<\/p>\n\n<p>3. To exercise the right of withdrawal, the Customer must submit a declaration of&nbsp; withdrawal to the Seller. The declaration may be made on the form annexed to these&nbsp; Terms and Conditions.&nbsp;<\/p>\n\n<p>4. The Customer must return the Goods to the Seller or hand them over to a person&nbsp; authorised by the Seller without undue delay and in any event not later than 14 days&nbsp; from the day on which they informed the Seller of their decision to withdraw. To meet the&nbsp; deadline, it is sufficient to send back the Goods before the 14-day period expires. This&nbsp; provision does not apply where the Seller has offered to collect the Goods themselves.&nbsp;<\/p>\n\n<p>5. The Customer bears the direct cost of returning the Goods and is only liable for any&nbsp; diminished value of the Goods resulting from use beyond that necessary to establish&nbsp; their nature, characteristics, and functioning.&nbsp;<\/p>\n\n<p>6. Upon valid withdrawal, the agreement is deemed not concluded. If the Customer&nbsp; withdraws before the Seller accepts their offer, the offer ceases to be binding.&nbsp;<\/p>\n\n<p>\u00a714. Processing of Personal Data and Cookies&nbsp;<\/p>\n\n<p>1. Information on the conditions of personal data processing is set out in the Store\u2019s&nbsp; Privacy and Cookies Policy.&nbsp;<\/p>\n\n<p>2. Information on the cookies used is set out in the Store\u2019s Privacy and Cookies Policy. \u00a715. Licensing Terms&nbsp;<\/p>\n\n<p>1. The Seller grants Customers using the Store a free licence for personal use in order to&nbsp; enable use of the Store, subject to these conditions.<\/p>\n\n<p>2. The Store\u2019s name, graphic design, structure, source or compiled code, web pages used&nbsp; to service the Store, and all documents developed by the Seller in connection with&nbsp; providing the Store, including related works such as these Terms and Conditions and&nbsp; other communications sent in connection with service provision, constitute works within&nbsp; the meaning of copyright law. The Seller does not transfer to the Customer any&nbsp; proprietary copyrights to the Store or any works forming part of it, nor any rights to grant&nbsp; licences regarding those copyrights or to exercise derivative rights not reserved in these&nbsp; licensing terms.&nbsp;<\/p>\n\n<p>3. The right to use the Store and related works applies to the following fields of exploitation:&nbsp; saving and reproducing in the memory of a telecommunications device at a time and&nbsp; place chosen by the Customer, and accessing and displaying via a telecommunications&nbsp; device at a time and place chosen by the Customer.&nbsp;<\/p>\n\n<p>4. The Customer may not rent, lease or resell the works or any part thereof, nor create&nbsp; derivative works based on them, modify the works, remove information on ownership or&nbsp; copyrights displayed within the works, or use the works in a manner that violates&nbsp; applicable law or ethical and moral norms.&nbsp;<\/p>\n\n<p>5. The licence is perpetual, worldwide and non-exclusive, covering the entire Store and&nbsp; related works. The Seller retains exclusive rights to decide on preserving the integrity of&nbsp; the Store.&nbsp;<\/p>\n\n<p>6. By publishing any content in the Store\u2014especially comments or reviews\u2014the Customer&nbsp; grants the Seller a free, perpetual, worldwide, non-exclusive licence to use that content&nbsp; in the following fields of exploitation: publication on the Store\u2019s website, saving and&nbsp; reproducing in the memory of a telecommunications device at a time and place chosen&nbsp; by the Customer, accessing and displaying via a telecommunications device at a time&nbsp; and place chosen by the Customer, including the right to grant sublicences for these&nbsp; fields to enable other Customers to use the Store.&nbsp;<\/p>\n\n<p>7. The Customer acknowledges that it is prohibited to submit to or via the Store any&nbsp; content that is:&nbsp;<\/p>\n\n<p>1. unlawful;&nbsp;<\/p>\n\n<p>2. likely to mislead other Customers;&nbsp;<\/p>\n\n<p>3. infringing the personal rights of Customers, the Seller or third parties;&nbsp;<\/p>\n\n<p>4. generally considered offensive, vulgar or contrary to good morals (including&nbsp; pornographic material, promotion of drug use or excessive alcohol consumption,&nbsp; or incitement to racism, xenophobia or hate).<\/p>\n\n<p>8. The Seller is entitled to remove or moderate any content that violates these Terms and&nbsp; Conditions.&nbsp;<\/p>\n\n<p>\u00a716. Effective Date and Amendments to the Terms and Conditions&nbsp;<\/p>\n\n<p>1. These Terms and Conditions shall enter into force three days after their publication on&nbsp; the Store\u2019s website.&nbsp;<\/p>\n\n<p>2. Amendments to the Terms and Conditions may be made due to changes in legal&nbsp; regulations governing the Services or for technical or organisational reasons affecting&nbsp; the Seller\u2019s service provision.&nbsp;<\/p>\n\n<p>3. Amendments shall be effected by publishing the new version on the Store\u2019s website.&nbsp;<\/p>\n\n<p>4. Amendments do not apply to Sales Agreements concluded before the date of their entry&nbsp; into force.&nbsp;<\/p>\n\n<p>5. Information on amendments shall be published on the Store\u2019s website at least three&nbsp; days before the new version takes effect.&nbsp;<\/p>\n\n<p>6. The Seller shall notify Customers by electronic means of amendments to the Terms and&nbsp; Conditions in cases where the parties are bound by an agreement concluded for an&nbsp; indefinite period.&nbsp;<\/p>\n\n<p>\u00a717. Final Provisions&nbsp;<\/p>\n\n<p>1. Terms defined with initial capital letters shall have the meanings set out in the Definitions&nbsp; section of these Terms and Conditions.&nbsp;<\/p>\n\n<p>2. The Seller shall not be liable for:&nbsp;<\/p>\n\n<p>1. interruptions in the proper functioning of the Store and improper provision of&nbsp; Services caused by force majeure, in relation to Customers who are not&nbsp;&nbsp;<\/p>\n\n<p>Consumers;&nbsp;<\/p>\n\n<p>2. interruptions in the proper functioning of the Store and improper provision of&nbsp; Services to Customers who are not Consumers, caused by technical actions or&nbsp; reasons attributable to entities through which the Seller provides Services;&nbsp;<\/p>\n\n<p>3. lost profits of Customers who are not Consumers.&nbsp;<\/p>\n\n<p>3. If it is not possible to amicably resolve a dispute between the Seller and a Customer who&nbsp; is not a Consumer, or a Consumer not residing in the Republic of Poland (where such&nbsp; resolution is permitted by the laws of the Consumer\u2019s country), the court competent to&nbsp;<\/p>\n\n<p>hear the dispute shall be the court having jurisdiction over the Seller\u2019s registered office.&nbsp;<\/p>\n\n<p>4. For Customers who are not Consumers, or for Consumers not residing in the Republic of&nbsp; Poland\u2014if the laws of their country so permit\u2014the law of the Republic of Poland shall&nbsp; apply to the performance of the agreement concluded with the Seller and to the&nbsp; resolution of disputes arising therefrom.&nbsp;<\/p>\n\n<p>5. The provisions of these Terms and Conditions do not aim to exclude or limit the rights of&nbsp; a Customer who is a Consumer under the applicable mandatory law of the Consumer\u2019s&nbsp; country. A Consumer may not waive such rights.&nbsp;<\/p>\n\n<p>6. For agreements concluded with the Seller, in the event of any inconsistency between&nbsp; these Terms and Conditions and the mandatory laws of the Consumer\u2019s country, the&nbsp; mandatory laws of the Consumer\u2019s country shall apply.&nbsp;<\/p>\n\n<p>7. Should any provision of these Terms and Conditions be held invalid or unenforceable,&nbsp; this shall not affect the validity or enforceability of the remaining provisions. The invalid&nbsp; or unenforceable provision shall be replaced by a provision reflecting the original intent&nbsp; of the parties as closely as possible.&nbsp;<\/p>\n\n<p><strong>Information on Exercising the Right of Withdrawal&nbsp;<\/strong><\/p>\n\n<p>Consumers and Entrepreneurs with Consumer Rights have the right to withdraw from the&nbsp; agreement concluded in our Store within 14 days without giving any reason, subject to the&nbsp; exclusions set out in the \u201cExclusion of the Right of Withdrawal\u201d section below. The withdrawal&nbsp; period expires 14 days after:&nbsp;<\/p>\n\n<p>\u25cf in the case of a contract for the delivery of goods, the day on which the Consumer or a&nbsp; third party other than the carrier acquires physical possession of the goods;&nbsp;<\/p>\n\n<p>\u25cb if the contract covers multiple goods delivered separately, in batches or parts, the&nbsp; period runs from the day on which the last good, batch or part is acquired;&nbsp;<\/p>\n\n<p>\u25cb if the contract involves regular delivery of goods for a set period, the period runs&nbsp; from the day on which the first good is acquired;&nbsp;<\/p>\n\n<p>\u25cf in the case of a contract for the supply of goods where the Consumer acquires physical&nbsp; possession of the goods after delivery;&nbsp;<\/p>\n\n<p>\u25cf in the case of a contract for services, the day on which the contract is concluded.&nbsp;<\/p>\n\n<p>To meet the withdrawal deadline, it is sufficient to send your communication concerning your&nbsp; exercise of the right of withdrawal before the 14-day period expires.<\/p>\n\n<p>To exercise the right of withdrawal you must inform us, Horizon Medical Concept Sp. z o.o., ul.&nbsp; Grzybowska 87, 00-844 Warsaw, e-mail: kontakt@dabia.eu, of your decision by means of a&nbsp; clear declaration (e.g. a letter sent by post or e-mail). You may use the model withdrawal form&nbsp; below, but it is not obligatory.&nbsp;<\/p>\n\n<p><strong>Model Withdrawal Form&nbsp;<\/strong><\/p>\n\n<p><em>(complete and return only if you wish to withdraw from the contract)&nbsp;<\/em><\/p>\n\n<p>To: Horizon Medical Concept Sp. z o.o., ul. Grzybowska 87, 00-844 Warsaw |&nbsp; kontakt@dabia.eu&nbsp;<\/p>\n\n<p>I\/We (<em>) hereby give notice that I\/We (<\/em>) withdraw from my\/our (<em>) contract of sale of the following&nbsp; goods (<\/em>)\/for the supply of the following service (*)&nbsp;<\/p>\n\n<p>Order number (if applicable): __________________________&nbsp;<\/p>\n\n<p>Date of conclusion of the contract (<em>)\/receipt of goods (<\/em>): __________________________ Name and address of consumer(s): __________________________&nbsp;<\/p>\n\n<p>Signature of consumer(s) (only if this form is notified on paper):&nbsp;&nbsp;<\/p>\n\n<p>__________________________&nbsp;<\/p>\n\n<p>Date: __________________________&nbsp;<\/p>\n\n<p>(*) Delete as appropriate&nbsp;<\/p>\n\n<p><strong>Complaint Form&nbsp;<\/strong><\/p>\n\n<p><em>(complete and return only if you wish to make a claim under warranty or complaint procedure)&nbsp;<\/em><\/p>\n\n<p>To: Horizon Medical Concept Sp. z o.o., ul. Grzybowska 87, 00-844 Warsaw; in the case of returning goods: Pop\u0142awska Group Sp. J., ul. Clareny 2, Wilczyce, 51-361&nbsp; Wroc\u0142aw&nbsp;<\/p>\n\n<p>Consumer\u2019s name or company name: __________________________&nbsp;<\/p>\n\n<p>Consumer\u2019s address: __________________________&nbsp;<\/p>\n\n<p>Consumer\u2019s telephone number: __________________________&nbsp;<\/p>\n\n<p>Consumer\u2019s e-mail address: __________________________&nbsp;<\/p>\n\n<p>Order number: __________________________<\/p>\n\n<p>For correspondence regarding this claim, I choose:&nbsp;<\/p>\n\n<p>\u25cf postal address: __________________________&nbsp;<\/p>\n\n<p>\u25cf e-mail address: __________________________&nbsp;<\/p>\n\n<p>Complaint concerns (please tick as appropriate):&nbsp;<\/p>\n\n<p>\u25cf \u2610 non-conformity of the service with the agreement&nbsp;<\/p>\n\n<p>\u25cf \u2610 statutory warranty (defects in goods)&nbsp;<\/p>\n\n<p>\u25cf \u2610 other: __________________________&nbsp;<\/p>\n\n<p>Date of occurrence of the reason for complaint: __________________________&nbsp;<\/p>\n\n<p>Description of the problem:&nbsp;&nbsp;<\/p>\n\n<p>__________________________________________________________________ Remedy sought (please tick as appropriate):&nbsp;<\/p>\n\n<p>\u25cf \u2610 free repair&nbsp;<\/p>\n\n<p>\u25cf \u2610 replacement of goods with new&nbsp;<\/p>\n\n<p>\u25cf \u2610 price reduction by PLN ______&nbsp;<\/p>\n\n<p>\u25cf \u2610 withdrawal from the contract&nbsp;<\/p>\n\n<p>Bank account number for refund (if applicable): __________________________&nbsp;<\/p>\n\n<p>Declaration (for Entrepreneurs with Consumer Rights only):&nbsp;<\/p>\n\n<p>I declare that the contract for sale was directly related to my business activity but was not&nbsp; professional in nature within the meaning of applicable law. My business activity code(s) (PKD)&nbsp; in the Central Registration and Information on Business Activity (CEIDG) are: PKD Code ______ Description: __________________________&nbsp;<\/p>\n\n<p>PKD Code ______ Description: __________________________&nbsp;<\/p>\n\n<p>Date: __________________________&nbsp;<\/p>\n\n<p>Signature: __________________________<\/p>\n\n<p>(*) Delete as appropriate&nbsp;<\/p>\n\n<p><strong>Exclusion of the Right of Withdrawal&nbsp;<\/strong><\/p>\n\n<p>The right of withdrawal does not apply to contracts:&nbsp;<\/p>\n\n<p>1. for goods liable to deteriorate rapidly or having a short shelf-life;&nbsp;<\/p>\n\n<p>2. for goods sealed for health protection or hygiene reasons which cannot be returned once&nbsp; unsealed;&nbsp;<\/p>\n\n<p>3. for goods which, by their nature, become inseparably mixed with other items after&nbsp; delivery.<\/p><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u00a71. Definitions used in these Terms and Conditions&nbsp; Customer shall mean a natural person, a legal person or an organizational unit without legal&nbsp; personality, which is granted legal capacity by generally applicable law, who enters into an&nbsp; agreement for the provision of a Service with the Seller.&nbsp; Customer Account shall mean a panel that enables [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-8904","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dabia.eu\/en\/wp-json\/wp\/v2\/pages\/8904","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dabia.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dabia.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dabia.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dabia.eu\/en\/wp-json\/wp\/v2\/comments?post=8904"}],"version-history":[{"count":4,"href":"https:\/\/dabia.eu\/en\/wp-json\/wp\/v2\/pages\/8904\/revisions"}],"predecessor-version":[{"id":9078,"href":"https:\/\/dabia.eu\/en\/wp-json\/wp\/v2\/pages\/8904\/revisions\/9078"}],"wp:attachment":[{"href":"https:\/\/dabia.eu\/en\/wp-json\/wp\/v2\/media?parent=8904"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}